Principal Accountabilites * Responsible for customer quality complaint and return.· * Responsible for process & product quality performance.· * Developing, implementingand improving the effectiveness of aquality management system.· * Enhance customer satisfaction by meeting customer requirements.· * Responsible for customer audit and external parties on matters relating to the quality systemaudit.· * Ensuring that processes needed for the quality system are established, implemented and maintained. · * Reporting to top management on the performance of the quality system and needs for improvement.· * Ensuring the promotion of awareness of customer requirementsthroughout the organization. · * Monitor and measure processes and product against policies, objective and requirements for the product and report the results. · * Obtaining results of process and product performance and effectiveness· * Continuous improvement ofprocesses based on objective measurement· * Establish the objectives and processes necessary to deliver results in accordance with customer requirements.· * New Program qualification· * Lead plant on customer qualification and approval process· * Lead cross functional team on quality problem solving· * Report weekly, monthly, quarterly on external and internal Key Performance Index, quality status.· * Perform additional assignment assign by his/her supervisor· * Promote and implement TTM corporate policy and strategy. Experience Or Skills Required· * 9years quality working experience in EMSfor OEM/ODM, including 6years as a management position.· * 4years quality managementexperience in TS16949productsand PCBAprocessis a MUST.· * Strongproblem analysing and solving skills· * Smart PC skills· * Proficient in both oral and written English is a MUST· * Train and coach skills to engineers· * Should have the basic information security risk identification and judgment. |
